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DELIVERY POLICY
(For Ella Mason trading as Ella Designs)
Ella Designs provides digital design services only. No physical goods are supplied unless explicitly agreed.
How Services Are Delivered
Wedding Websites:
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Built using Wix.
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Delivered as a live website.
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Client receives collaborator access.
Stationery Designs:
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Delivered electronically via email.
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Provided as high-resolution PNG and/or PDF files.
Delivery Timeframes
Timelines are estimates, and agreed upon booking, but depend on:
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Client responsiveness,
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Timely provision of content,
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Scope of revisions.
Delays caused by the client may result in revised timelines and additional fees.
Completion
Delivery is deemed complete once:
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Final files have been sent, or
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The website is live and accessible.
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