Question 1

DO YOU CREATE NON-WEDDING WEBSITES?

Accepted Answer

Yes - I certainly can! Whilst I focus on wedding websites, I have created business sites before. This would require a custom quote depending on your requirements, but feel free to get in touch.

Question 2

HOW DOES THE RSVP SYSTEM WORK?

Accepted Answer

You are able to customise the RSVP form with any special requirements you might need - menu choices, song requests, dietary requirements, and even multiple day RSVPs. You will be able to track all RSVPs through Wix once you're invited to collaborate with me on the site!

Question 3

CAN WE INCLUDE A REGISTRY?

Accepted Answer

Whilst Wix doesn't have a specific registry feature to embed into the site, I can create a page for your registry and link it to an external page or pages of registries. Many clients have multiple different registry lists with different providers, which can all be seamlessly linked to your website.

Question 4

CAN WE PASSWORD PROTECT OUR WEBSITE?

Accepted Answer

Absolutely - just let me know what you'd like your password to be and I will set that immediately for you.

Question 5

WHAT'S THE PROCESS?

Accepted Answer

Once you've booked, you will recieve a document with everything I require from you prior to your start date. You need to put together a list of everything you'd like included on your website. This includes wording, photos, dress code inspo, font & colourway inspo and anything else at all to make your website as personalised as you need. The process for stationery is more or less the same!
I will then begin your designs, and send you over a first draft within a week. We will then spend the next week making any further edits to ensure you are happy with everything. Once this is done, your website will be published and ready to go, and your stationery will be sent to you in high res!

Question 6

DO WE HAVE A PHONE CALL?

Accepted Answer

We absolutely can - usually I do not organise to do this, as the best way for me to get your vibe is through inspo boards and visual prompts (which you will send on your document of content!). 
If you would like to organise a video or phone call to go through what you have in mind, just let me know and we can schedule this in.

Question 7

WILL I BE YOUR ONLY CLIENT DURING OUR TIME SLOT?

Accepted Answer

I usually work with multiple clients within each time slot. The reason I organise clients into blocks of time, is to ensure that each design is fresh in my mind within that two week period. It keeps it organised in my mind, my inbox and my schedule!

Question 8

HOW DOES PAYMENT WORK?

Accepted Answer

A 50% deposit is required to secure your booking, and the remaining amount is due within 2-weeks of your start date. If you are booking in for a last minute slot, you may be required to pay the full amount to secure your time slot.

Question 9

WHAT IF I'M NOT READY WHEN MY DESIGN SLOT BEGINS?

Accepted Answer

If you know in advance that you won’t be ready to move forward with your designs, please let me know as soon as possible. 
Late changes have a big impact — it often means I lose the opportunity to take on another client during that time.
To reschedule your booking, at least one month’s notice is required. This gives me a fair chance to refill your original slot. I’ll always do my best to accommodate a new date if you contact me in good time — ideally more than two weeks before your start date.

If you provide less than one month’s notice, your deposit may become non-refundable, and if I’m unable to rebook your slot, your booking may be cancelled at my discretion. If you still wish to proceed later, a new booking and full payment will be required to secure a new design slot.

Question 10

I'VE STARTED A WEBSITE ON ANOTHER SITE PROVIDER, CAN YOU EDIT THAT ONE?

Accepted Answer

To keep things simple, I only work on Wix. I choose Wix because it has the most freedom to create fully custom sites. If you would like to discuss switching then feel free to enquire.

Question 11

CAN WE MAKE AMENDMENTS AT A LATER DATE?

Accepted Answer

In short - yes. I will always ensure that everything is perfect on your end. 
If you want to do large amendments once we have finished your designs, this may be subject to extra charges, and availability.
Minor, one-off changes, I will do my best to do for you quickly! 
Please note: my weeks are busy with designs, I usually work with multiple clients per week, which means that going back to previous clients isn't always possible straight away. If you come back with changes often, it may be subject to charge.
My availability may vary depending on the type of amendments you’d like.

Question 12

TERMS & CONDITIONS, DELIVERY POLICY & REFUND AND CANCELLATION POLICY

Accepted Answer

Click Here To View Our Terms & Conditions

Click Here To View Our Delivery Policy

Click Here To View Our Refund & Cancellation Policy